FAQ

Where is City Storage?

Our facility is at 609 Washington St, Monroe, LA 71201. You can’t miss us!

How close are you to downtown Monroe, LA?

We’re just over 2 miles from downtown Monroe!

What are your access hours?

24/7!

What does drive-up access mean?

Drive-up access is one of our most popular features. Whereas at other facilities, you have to carry your items from the parking lot, at City Storage you can drive your vehicle right up to your storage unit. It makes unloading your items quick and painless.

What if I don't have a lock for my unit?

Not a problem! We have high quality locks for just $10! You will receive the only two keys made for that lock so ONLY YOU will have access to your unit!

How do I pay my bills?

The easiest way is our online payment system. It gives you the freedom to keep up to date with your rent without mailing checks. All you need is internet access and a credit card.

Should I insure my items in storage?

It is often assumed that self storage facilities will automatically provide insurance for the items being placed into storage, however this is not the case. Although we do everything in our power to insure your items are safe, there are some things we cannot control such as damage caused by fires, floods, and other natural disasters. If items in storage are not already covered under an insurance policy, we recommend you consider getting an insurance policy to cover items of value.

What sizes of storage unit do you have?

We offer four different unit sizes: 5x10, 10x10, 10x15 and 10x20. No matter which size you choose, you’ll find they’re all kept beautifully clean. Please get in touch with our team for availability.